Terms & Conditions
Last updated: 11/17/2025
Welcome to Illuminate Culture Co. (“Company,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern your use of our website, services, digital products, and any content provided by Illuminate Culture Co. By accessing or using this website, you agree to be bound by these Terms.
If you do not agree with these Terms, please discontinue use of this website.
1. Use of Website
You may use this website for lawful purposes only. You agree not to modify, copy, distribute, reproduce, publish, license, create derivative works from, transfer, or sell any information or content obtained from this site without our written permission.
2. Intellectual Property
All content on this site—including text, graphics, logos, service names, frameworks, digital products, and downloadable materials—is the property of Illuminate Culture Co. or its licensors and is protected by copyright and trademark laws.
You may not use our intellectual property for commercial purposes without explicit written consent.
3. Services
Illuminate Culture Co. provides culture strategy consulting, leadership development, employee experience design, workshops, events, and digital products.
All services are subject to a separate proposal or service agreement outlining scope, pricing, and terms.
We reserve the right to refuse service to anyone at any time for any reason.
4. Payment & Billing
For consulting services, payment terms will be outlined in your proposal or contract.
For digital products or online courses, full payment is required at the time of purchase unless otherwise stated.
All fees are non-refundable unless explicitly stated in writing.
5. Scheduling & Cancellations
For consulting sessions, workshops, or experiences:
Rescheduling requires at least 48 hours’ notice.
No-shows or same-day cancellations may result in forfeiture of the session or applicable fees.
Multi-session or long-term engagements follow the cancellation terms outlined in the service agreement.
6. Digital Products & Online Courses
All digital products, templates, toolkits, and courses are for personal or organizational use only.
You may not share, distribute, or resell any digital content purchased from Illuminate Culture Co.
Because digital items are immediately accessible, all digital product sales are final.
7. Testimonials & Client Results
Testimonials displayed on this site reflect the real experiences of clients, but individual outcomes may vary. We do not guarantee specific organizational results from consulting or training services.
8. Confidentiality
We treat all client information shared through consultations, workshops, or engagements as confidential unless you provide explicit permission to reference your organization in marketing materials.
You agree not to share any proprietary frameworks, tools, or materials provided by us with third parties.
9. Third-Party Links
Our website may include links to third-party websites or tools. We are not responsible for the accuracy, content, or policies of these external sites.
10. Limitation of Liability
Illuminate Culture Co. is not liable for any direct, indirect, incidental, or consequential damages arising from:
The use or inability to use this site
The use of our services, products, or recommendations
Business decisions made based on consulting or training
Your use of this website and our services is at your own discretion and risk.
11. Indemnification
You agree to indemnify and hold harmless Illuminate Culture Co. from any claims, damages, losses, liabilities, or expenses arising from your use of the website or services, or your violation of these Terms.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
13. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated Terms.
14. Contact Information
If you have questions about these Terms, please contact:
Illuminate Culture Co.
Email: support@illuminatecultureco.com
Website: www.illuminatecultureco.com